Fresh Start Assets Group LLC
This Privacy Policy explains how Fresh Start Assets Group LLC (“we,” “us,” or “our”) collects, uses, and protects information when you visit www.freshstartassets.com or communicate with us, including by SMS.
Information We Collect and Use
We may collect your name, phone number, email address, mailing address, and case or claim details when you submit a form, request a consultation, or contact us.
We use this information to evaluate and process surplus-fund or related claims, contact you about your inquiry, send reminders and updates, and improve our website and services.
SMS Communications
If you provide your mobile number and consent on our forms, you agree to receive text messages from Fresh Start Assets Group LLC about surplus funds, property alerts, appointment reminders, order or case updates, and related services.
Required consent language includes:
“I consent to receive occasional promotional text messages from Fresh Start Assets Group LLC at the phone number provided. Frequency may vary. Message & data rates may apply. Text Help for assistance, reply STOP to opt out.”
“I consent to receive non-marketing text messages from Fresh Start Assets Group LLC about my order updates, appointment reminder, etc. Frequency may vary. Message & data rates may apply. Text Help for assistance, reply STOP to opt out.”
You can cancel SMS messages at any time by texting “STOP” to the number that is messaging you. After you send “STOP,” we will send a confirmation SMS and you will no longer receive SMS messages from us.
For help, reply “HELP” or contact us at info@freshstartassets.com or +904-568-5131.
Message and data rates may apply. Message frequency may vary. Most major U.S. carriers support the service but are not liable for delayed or undelivered messages. You must be at least 18 years old to participate. We strive to follow applicable TCPA and CTIA guidelines.
Cookies and Tracking
Our website uses cookies to enable core functionality, remember preferences, analyze traffic, and enhance your experience.
By using the site, you agree to the use of cookies as described in this Privacy Policy. Some third-party services we use may also set cookies under their own privacy policies.
Sharing and Security
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Limited sharing with subcontractors is permitted only when necessary to provide essential services, such as customer service, and is subject to appropriate confidentiality requirements.
Opt-in data and consent information related to text messaging will not be disclosed to third parties for their own marketing or promotional purposes.
We do not sell your personal information.
We may share information with attorneys, professional partners, service providers, or relevant government or county offices as reasonably necessary to evaluate or process your claim, subject to appropriate safeguards.
We use reasonable security measures to help protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Changes
You may update your contact information by contacting us using the information provided below.
You may opt out of marketing SMS messages at any time by following the instructions described in the SMS Communications section of this Privacy Policy.
We may update this Privacy Policy periodically. If we make changes, we will post the updated policy on our website. Your continued use of the website after changes are posted constitutes your acceptance of the updated Privacy Policy, to the extent permitted by applicable law.
Contact
For questions about this Privacy Policy or our data practices, please contact:
Fresh Start Assets Group LLC
Email: info@freshstartassets.com
Phone: +1 904-568-5131
Address: Jacksonville, FL
USA
Website: www.freshstartassets.com